In Business, like life, there are a series of multiple paths
to tread; there are sets of various options. In the maze of when there are
numerous permutation & combinations to promote business, to find one is not
always an easy choice. Initially, there were only brick and mortar shops. Then
online was considered to be the panacea. Now, marketers find that even this
isn’t enough. They have switched to the combo of Brick & Mortar shops and
Online. This is something like the Unified field theory that tries to explain
everything.
Online business is in India is growing the highest in the
world at a whopping 51% annually. It’s estimated that from US $ 39 billion in 2017
to US $ 120 billion in 2020. You would not certainly like to lose a pie from
such huge business quantum. Online business has two variants to promote your
products and services- Owning a Website & Market Place. One always dabbles between online E-shop and
Market place. In this blog, we will try and find an answer as to which a better
option is; owning an online shop or investing in the market place.
Let’s begin with understanding what a market place is? It’s
defined as an e-commerce site where products are provided by several
third-party sellers and are processed by the marketplace operator who acts as a
big daddy. In simple language, it is like any big departmental store near your
locality, the one that houses all kinds of products from a needle to the rocket. The only difference is that it’s on the web.
So, you can say it’s like a virtual departmental store. Amazon, Flipkart, eBay,
etc fall in this category.
On the other hand, E-Shop is a self-hosted platform. It’s
like any run of the mill kind brick and mortar shop in your lane. Again, it’s
on the web.
One can sell h/er products through any of the two mediums
available, i.e. through the market place or from E-Shop. Both the mediums have
a set of advantages and disadvantages. Now let’s understand each in detail.
Let’s understand the pros and cons of the following parameters
Owing an e-commerce website means, you own it and promote
your brand and products from it. The advantages of this are that you can run
tailor-made e-campaigns to promote your ideas, products, and brand. It helps in
enhanced customer loyalty and better recall. On the flip side, it’s a time
taking and costly process as visitors/customers take time in getting
familiarized with it.
Marketplace is a platform that already has a set of visitors
thronging it and making a regular purchase. One can start picking up business
in lesser time as compared to the former. However, what brand differentiation
is not possible in it as there are hosts of other third-party players.
Moreover, it gives less space. Also, you cannot run your campaigns. However, it
doesn’t stop you from offering discounts. But yes, you have to always share
your earnings and revenue with the market place.
As far as control is concerned, it’s always better when you
own your website. When it’s a question of traffic, market place should always
be opted.
To make it simple, check out the
box given below.
Items
|
Market Place
|
Own E-Shop
|
Traffic
|
Higher
|
Low
|
Cost
|
Low
|
Higher
|
Campaigns
|
✗
|
✔
|
Control
|
✗
|
✔
|
Brand Building
|
✗
|
✔
|
Differentiation
|
✗
|
✔
|
So, if you’re keen to get as many eyeballs as possible latching
on your product and you are currently budget-conscious for SEO or paid
advertising or not very confident with the prototype of your business model or
products, then consider selling your products on marketplaces. But, hold on,
there is one more logical way. And it is having both the options working hand
in hand. You can host your product on the marketplace and also you can get your
website. The only consideration is money spend on them. To begin with, you can
spend more resources on market places vis a vis your website. As & when
your website starts gathering more eyeballs, you can reverse the trend of
resource utilization. It would be like e relay race in which you will make
market place will pass on the baton to your website. After all, the whole idea
is to win the race.